Here are some resources I’ve found very helpful or others have recommended. In the spirit of full-disclosure, please know I receive a small commission if you make purchases after following my links. I hope you’ll explore these materials, find the ones that resonate with you the most, and that you’ll reap great success from them.
Emotional Intelligence, or our Emotional Quotient (EQ), is an evaluation of our ability to relate to others. It’s been said that our EQ has greater potential to positively impact our success than our Intelligence Quotient (IQ). The good news is that we can increase our emotional intelligence. Emotional Intelligence 2.0 delivers a step-by-step program for increasing your EQ via four, core EQ skills that enable you to achieve your fullest potential:
3) Social Awareness
4) Relationship Management
The book also includes access to the enhanced online edition of the world′s most popular EQ test—the Emotional Intelligence Appraisal—that pinpoints the strategies that will increase your emotional intelligence the most and tests your EQ a second time to measure your progress. Periodically, I offer a Group Coaching workshop on this topic. Visit the Increasing Leadership Effectiveness page for more details.
A very quick read that teaches us (and so we can coach others) to always ask ourselves: What can I do to make this better? My personal trigger is frustration and wanting to blame others. When I hear myself saying things like If only they would… I am reminded to ask the question behind the question, what can I do to make this better?
The gentle art of asking versus telling. A book I hope to devour soon!
While I haven’t read this book, it includes competencies I’ve used over the years when helping hiring managers define competencies for their employees. I also use the 31 competencies to help leaders assess themselves.